WebIn the header of the Pega Customer Decision Hub portal, click the Configuration icon, and then select Ethical Bias Policy . In the Context field, enter or select Data-Decision-Request-Customer . Click Add bias field to include the properties that you want to test. In the Add bias field window, in the Field field, enter or select .Customer.Age . WebWith its Ethical Bias Check, Pega adds its latest capability to help businesses practice responsible AI when used in customer interaction. It detects unwanted discrimination by using predictive analytics to simulate the likely outcomes of a given strategy. After setting their testing thresholds, clients receive alerts when the bias risk reaches ...
Pega Launches Ethical Bias Check To Help Prevent AI …
WebEthical bias testing checks your engagement policies for unwanted bias. That is, you can test if your conditions discriminate based on age, gender, ethnicity, or any other attributes … WebU+ Bank is currently doing cross-sell on the web by showing various credit cards to its customers. The bank wants to run an ethical bias simulation and identify any unwanted bias in the engagement policy conditions. If any bias is detected, the bank would like to adjust the bias threshold to allow little bias to comply with their business regulations and … crm user guid reports
No horsing around, Pega gets serious on ethical bias check for AI
WebEthical bias testing helps check your engagement policies for unwanted bias. That is, you can test if your conditions discriminate based on age, gender, ethnicity or any other … WebThe bank wants to run an ethical bias simulation in Pega Customer Decision Hub™ and identify any unwanted bias in the engagement policy conditions. If any bias is detected, the bank would like to adjust the bias threshold to allow slight bias to comply with their business regulations and requirements. WebJan 29, 2024 · New research from Pegasystems Inc. reveals Indian consumers are extremely open to artificial intelligence (AI) adoption to drive better customer experiences. Conducted by research firm Savanta, the study surveyed over 1,000 consumers in India on their views about AI as it relates to morality, ethical behavior, and empathy. buffalo state anchor