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PureConnect CX Insights Help - Multiple Agents Details …
WebPureConnect CX Insights Help About Dashboards CX Insights displays interactive dashboards that you can use to explore agent data and the current state of your contact … WebGenesys Cloud CX features AI/Machine Learning API Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Archiving & Retention Expand list Common features of Collaboration software @mentions API Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications citizens advice bureau chapeltown sheffield
PureConnect CX Insights Help - CX Insights Overview - Genesys
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